Yes! We accept returns within 14 days of your order. Please drop us an email with your order number and we will get in touch.

If an order has been personalized, this is non-refundable.

For in stock items, your order will be despatched within 5 working days using Royal Mail 48hr. Made to Order items will be despatched once completed (minimum of four weeks). Every order is hand wrapped with care and you will receive an email with your tracking number once it has been despatched.

Yes! We love gift wrapping and hand written notes!

Drop us an email to hello@tidesofteal.com with your order number and details.

Yes! Please get in touch for a quote.

We love international orders and have posted to the US, New Zealand and Mexico to name a few!

A minimum of four weeks. The length of time will vary depending on current capacity. If you have a specific date you need to meet (birthday etc) please get in touch and I will do my best to accommodate.

The best way to clean resin is to simply treat it as you would glass: use a soft cloth and a gentle cleaner and polish, just like you would any glass surface.