Introduction

This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

Information collected

The information we may collect about you could include, but is not limited to:

• Customer data, such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details and your card details

• Any data you send to us in the course of communication, whether that be through a contact form on our website, social media messaging, social media posting, email or any other communication you send us

• User data about how you use our website and any online services, together with any data that you post for publication on our website or through other online services.

• Technical data that includes data about how you use our website

• Marketing data such as your communication preferences and preferences in receiving marketing communications from us

We will collect information from you when:

• You sign up to our newsletter or mailing list

• You download an opt-in

• You join a course, membership or programme

• You contact us for information via our website or social media channels, by phone or email

• You post on our social media channels, website or blog

• You work with us in a commercial capacity

We may use the information collected to:

• Allow you to process a booking for a product or course

• Send you our newsletters or provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes 

• Ensure that content from our site is presented to you in the most effective manner for you and your computer

• Allow you to participate in the service you have purchased

• Notify you about changes to our service

Cookies

Our website may use cookies and similar tracking technologies to collect information automatically. You can manage your cookie preferences by adjusting your browser settings. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Disclosure of your information

We may share your information with third parties in the following circumstances:

• With service providers who assist us in operating our Website.

• To comply with legal obligations.

• In connection with a merger, sale, or acquisition of all or part of our business.

• With your consent.

Your rights

You have certain rights regarding your personal information, including:

• The right to access and request a copy of your personal data.

• The right to rectify inaccurate information.

• The right to erasure (in certain circumstances).

• The right to object to the processing of your data.

• The right to withdraw consent (if applicable).

Security

We employ reasonable security measures to protect your personal information, but no data transmission over the internet is entirely secure. We cannot guarantee the security of your information.

Changes to this privacy policy

We may update this Privacy Policy from time to time. The most recent version will be posted on our Website.

This privacy notice was published on 14/09/2023 and last updated on 14/09/2023.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@tidesofteal.com